Thursday 29 January 2015

Goal or Gaol

As I've blogged about goals* this week autocorrect seems to have spent a lot of time changing gaol to goal.

It had me thinking though about whether goals/gaols are actually related.

I can certainly see how goals can feel a lot like a gaol:
  • The end can often seem a long way away
  • The end is no longer one we want
  • The means involves pain
  • The means suffocates us
  • The means involves increasing pain and discomfort
  • The means involves being cut off from others in our life
  • The means no longer holds much joy and laughter
A great reminder to refresh and revisit goals on a frequent basis, and perhaps also provide incentives when you meet certain milestones.

These similarities also remind me of my "can we be faithless and therefore trustworthy" blog.

Alison Smith
Inspiring change inside and out when what you're doing isn't working.

* Other blogs covering goals this week have included: Goals are not sweeping generalisations, Well Formed Outcomes and what's stopping you. Tomorrow we look at values and how they provide the motivation to move towards achieving our goals, or not as the case might be.

Wednesday 28 January 2015

What's stopping you

So here's the thing - you've stated your SMART goal and used the well formed outcome process, you understand why its important, you often feel the pain of not having achieved it, you've identified incentives for milestones along the way but you're still not motivated to move towards your goal.

So what might be going on? Why the lack of motivation? 

Here's a list from personal experience (either my own, from personal or business clients or friends and family): 

Whilst the rest of list are all contributory factors it is our values (ie what is important to us) that determine what we are and are not motivated to do. 

For example a value of safety may restrict actions that might, to your unconscious anyway, undermine that security. So goals for adventurous holidays, or setting yourself up in business, or moving house may go unactioned until the value of security has been met or it's impact reduced.
More on values on Friday & Saturday. 

Being overly negative certainly isn't going to help us achieve our goals.  See 'my prescription for positivity' blog with links to other blogs - including one on keeping away from miserable mackerels. 
Other conflicting goals getting in the way
A common reason at work and one that requires conversations with others to assist in prioritising our goals and day to day to-do's. 

Remember just because people keep giving you more to do doesn't mean you can't say "no" or "enough".

So easy for adrenaline to be on "go go go" and for us not to notice we can't stop and take time to reflect, regroup and redirect our efforts. See my 'we love the challenge but is it good for you' blog for more on this.

If the thought of being away from your phone or emails for more than a few hours horrifies you then I'd suggest you might fit in this camp. My 'don't go cold turkey this Christmas' blog looked at all those 'smaller' addictions we might have that are negatively impacting our lives. Also see well being below.

Negative or unhelpful beliefs
Beliefs are such a huge area I'm going to dedicate next weeks blogs to exploring beliefs and the impact they can have.
For now just notice what beliefs you have about your ability to achieve the goal, or the worthwhileness of achieving it or even    whether you think you deserve the outcome. All factors that can seriously get in the way of us taking the necessary action to achieve our goals.

Fear is so closely linked to beliefs I'm going to cover it next week.

If you think fear might be what's stopping you just notice what beliefs you have that are linked to the fear. 

Well being
Water/ food/ exercise/ sleep/ connection/ meaning are all aspects to well being that often get forgotten and yet are hugely important on a daily basis for finding the energy, concentration and motivation we need.

If you need further evidence of their impact Arianna Huffington's book Thrive covers much on this topic.

The solutions whilst obvious are so often over looked.

It's not always age or just how things are that are contributing to a depressed energy and lethargy. I can't tell you how much more motivated I became once I realised my hormones needed a little support (herbal for me not HRT).

Unsupportive physical environment 
I hadn't realised how my desk chair was putting me off sitting at my desk at home until I bought a new one. (Don't also forget the ergonomics of your desk either - desk/ chair/ mouse/ footrest/ screen/ heating/ light are all factors).

Clutter and unhelpful visuals can also have a huge impact.

After all the unconscious is never asleep and is always picking up things from all around you - ie is it seeing things that metaphorically say "don't bother" or "lets do this".

Why not take a few moments to look around your normal work environment - what might your unconscious be picking up? What words do you notice and are they supportive or not? What about visuals (removing that dead plant from your desk might just make a difference)? Is it cluttered or tidy (for some seeing clutter just won't help them tidy their mind to keep to one task at a time). You get the picture.

Smell can also be very helpful or otherwise - I use a oil burner in my office at home and use uplifting oils (rosemary or bergamot are good for getting things done).   

Unsupportive emotional environment
It's often useful to have a cheerleader to support you in your goals - it's no use spending time with the "no wayers". You need to find some "horrayers" :-).

Bullying - from self or others
Action isn't necessarily going to come if you've had to convince yourself you do want the goal because you think you ought, should or must do it or if someone told you to. 

Goals aren't going to happen unless you really want them to - especially if it requires lots of time and energy.

Secondary gains
As I mentioned yesterday the positive things you're getting from not moving towards the goal do need to be addressed ie what is staying where you are giving you that you would lose if you achieved your goal. We're looking to find the positive by products of staying as you are. Once you've identified what these by products are you can decide whether they're worth keeping or ditching.

Hopefully one of the suggestions above might have triggered something for you about why the goal has yet to be achieved. Therefore enabling you to take the necessary action so that the goal is realised.

I would love any further suggestions on what can stop us achieving our goals. What's stopped you in the past and what did you to do to release its hold.

For the next couple of days I'm exploring the impact values has on achieving our goals.

Alison Smith
Inspiring change inside and out - when what you're doing isn't working

The coaching and facilitation I offer is specifically aimed at identifying what it holding you or your team back from achieving your objectives. The Frameworks for change coaching process identifies a number of potential setbacks as shown below:

More here on the type of coaching I offer, and more specifically when someone else might be the more ideal coach for you. Call me +44 (0)7770 538159 or email

Monday 26 January 2015

Goals are not sweeping generalisations

I love how the theme for the blogs emerge each week.

Last week stakeholder engagement was inspired by news of yet more organisations trampling all over suppliers with their payment terms and seemingly ignoring procurement's best advice. Stakeholder influencing and trust last year was sparked by a question on Twitter.

This week's emerging theme is goal setting - or more effectively achieving our goals.

As ever I'm not sure where it will end up by the end of the week but I'm starting with the words of Jillian Michaels that I scribbled down in the dark from a recent show I attended in Glasgow.

"Health is a sweeping generalisation"

You know me I love words - and of course she's right - health is a generalisation and nominalisation and therefore it means different things to different people and certainly isn't something tangible you can see or touch like an apple.

Which means if I say "I want to eat an apple a day" we all generally understand what I'm aiming to do. We might have different perceptions about the type of apple but we'd be in the the right ball park.

If I say however " I want to be healthy" we can end up with vastly different potential goals such as
  • Weight maintenance
  • Weight loss in next month
  • Weight loss more gradually over months
  • Size x in certain time frame
  • Fit into the little black dress for night out in x months 
  • Fit into swim suit for holiday
  • Fitness maintenance
  • Fitness improvement
  • Flexibility in knees to walk for a few hours
  • Pain reduction in knees (could go on about knees :-))
  • Eating healthy foods
  • Avoiding unhealthy foods
  • Having energy to do what I want every day
  • Improving wellness during year
  • Reducing the number of colds and other ailments
  • Not being so tired
  • Stress reduction
  • Laughter increased
  • Managing these 80% of the time
  • Managing these 20% of the time
These aren't all mutually exclusive, and some are end goals and others are means goals ie it's likely we'd be wanting to eat healthily in order to achieve some other goal rather than it being an end in its own right (although I concede not necessarily).

The point I'm making in this blog though came in another quote Jillian made:

"Where's the road map to nowhere?"

Just like we can't have health as a goal without knowing more about what that looks, sounds and feels like to us personally, we can't have any goals that involve any nominalisation or generalisation. So love, balance, health, relationship, communication, freedom, wealth, adventure etc all fit into that bracket.

If you have any goals - personally or professionally - then you need to understand your destination and then you need to decide on the route you're going to use to get there. (love that we can get the landscape metaphor* in to goal setting).

Blogs this week will explore how to move goals from generalisations to verbs and outcomes achieved.

Alison Smith
Inspiring change inside and out - when what you're doing isn't working.

* Landscaping Your Life is a process I use with clients which uses nature as our teacher. A number of the other tools I use in coaching and facilitation all got a mention last week - In business there's the Frameworks for Change coaching process and the Creative Whack Pack. In personal coaching sessions there's collage cards and the Transformation Game. All great tools for assisting us in releasing what's holding us back from achieving our goals. Or should that be all great at inspiring change inside and out - when what we're doing isn't working.

Sunday 25 January 2015

Personal Relationships - Transformation Game

I've saved the 2 tools I use in a personal setting until last - yesterday I shared more about using collage cards. Today I'd like to share with you more about the Transformation Game - a fantastic tool for personal and spiritual growth which can be played solo or with up to four people (with a facilitator or on your own if you buy the game (available from Amazon)).

As the theme this week has been about improving business relationships I thought I'd continue the theme into a Transformation Game and just see what happens. 

In order to get more from reading this blog you might want to think about a relationship you'd like more insight on?  What benefits would you obtain if the relationship was to improve? Would it be useful if you were able to understand what actions to take to release the current phase of the relationship? 

There's more here on how a Transformation game works so I won't bore you with the details and will simple jump straight in. (Although a cuppa might help as you reflect on my notes from the game that when facilitated can take up to 2.5hrs per person playing.)

Suffice to say the Transformation Game is a board game, has a number of squares on each person's 'life' path, playing pieces and a die and to finish you have to work your way up through 4 levels (physical, emotional, mental and spiritual) and have no pain.

Along the way your experience of landing on the squares provides insight to the problem being explored (or should that be - your unconscious helps you see the patterns in common between the game and the situation). 
There is much more to a game than words here can ever hope to convey so for ease of understanding I won't share much of the means of moving up levels just the insights and challenges from the different squares.

And yes it can go deep - which is why it's used in a personal not business setting. The more accessible process for business is Frameworks for Change Coaching process the Transformation Game's cousin.

Intention: I intend to improve my relationships with others in a business context. 

Guardian angel (well I did say it was a personal development tool :-) and if you're uncomfortable with the word angel just consider them more as a mentor or role model of the behaviour written on the card ) - Inspiration 
Our relationship with others can get very stale and full of difficulty if we're not very happy. This card reminds me to do the things that inspire me - whether that's walking in nature, singing at the top of my voice to my 'happy' playlist or, as someone reminded me this week, making collage cards.

When we're full of inspiration our ability to be with and relate to others improves considerably. So too our ability to see alternate ways of relating to others. 
What inspires you the most and when did you last do it? 

Physical level
Blessing square: share awareness with others
I love this square - always a great reminder to be of service to others freely and unconditionally - just by sharing our awareness. How often in business do we hold back because we don't think it's our job, or they didn't ask or think we can only give if we get something back in return etc.

A reminder for us to freely share our thoughts and insights with others.

Insight square: there is no power in all of creation greater than love.
It's so easy at work to leave everything that makes us human and uniquely us at the door. To put on the stereotype of being in business (or for me the alpha buyer stereotype working in procurement) and feel that the softer values and behaviours are not appropriate. 
Yes we have to make hard decisions at work but that doesn't mean we can't appreciate and show kindness and yes even love (compassion is perhaps a better word in a work context?) to others. After all we're all human beings with the same basic needs - why exclude them from our relationships at work.

NB: As your read this summary of the game please note if any of the words resonate for you and more importantly identify what action you may wish to take as a result. After all nothing will change in a relationship unless you're prepared to make changes.

Emotional level
Depression square - I am setback by failure - I get 4 pains that will slow me down until they've been cleared using 'appropriate' awareness tokens.

Depression is a very restricting place to be - no energy, nor access to insights nor ability to make the right decisions. It can be very debilitating and will certainly negatively impact our relationships at work. 

The setback asks us to consider that the source of the depression is failure - actual perceived failure, or perhaps fear of failure, or even others attitudes to the decisions we've made.

(In a game we'd spend some time understanding more about how we relate to this pattern of failure and how it sets us back. So if this is resonating do spend a little more time exploring this before reading further).
Let's see what squares we land on next that will provide awarenesses to enable us to release this depression and the pain arising from the 'failure'.

Appreciation square
I am invited to appreciate another person and then myself. How easy to forget to do either.

When did you last appreciate another and what about taking time to appreciate yourself? 
A great reminder that appreciation and gratitude are great means of shifting our mood, and in this instance releasing our depression. Dr David Hamilton has written much about the links between appreciation and wellbeing. 

The awareness cards that I pull as a result of landing on this square are Forgiveness and Absurdity. I wonder who needs to be forgiven in relation to the failure - me, the other person?  And how does absurdity relate? Would others see the 'failure' as such, or am I just being absurd and overly critical and letting my inner critical voice depress my energy? 
Other awarenesses of laughter and authenticity are then also used to clear the pain. Certainly these are all words that remind me to just be me - if the other person doesn't like that then that's ok but it's no use being carnelian like to appease their preferences.

Intuition square - I intuit to take an angel - responsibility 
I could go a few ways with this card. 

It could be about taking responsibility for improving the relationship rather than just expecting the other person to. 
Although I do also wonder if it might be about taking responsibility for our feelings and not blaming the other person. They are simply being true to themselves. Therefore staying around and just getting frustrated and continually being surprised by their behaviour isn't helpful. 
(Obviously its easier to explore how this card might relate with a real rather than hypothetical situation. After all in a real situation we have our unconscious or inner wisdom helping us find our own meaning as we traverse our route through the game.) 
What would a role model of responsibility you know do in this situation? 

Angel square - surrender and freedom

What a pair to add to the angel I already have. What would a mentor for each do in the situation?

So easy to see surrender as negative rather than positive which is why it's easier to think of someone who has positively demonstrated this behaviour. 

I love the pictures on the cards - a reminder perhaps of choosing which battles to stick around for. That is knowing when staying around to fight is a good idea or, when it's negatively impacting your health, realising that surrendering to what is and just walking away is a better idea.

Mental Level
Free will square - I decide to take a pain free setback - of procrastination

Pain free setbacks are more about releasing any lingering attachment we have to this setback. I can certainly relate to that - having procrastinated on a number of actions in late 2014, and having found a new lease of energy as we start 2015. 

Perhaps also a reminder that timing is everything and procrastination can be useful for a while as we prepare the right environment for our action (a bit like waiting to sow seeds till the spring.)

Have you or are you able to release procrastination's hold?

As a result of correctly using my free will I take an angel - education 

Personally a reminder that I thoroughly enjoyed the three weeks intensive training we delivered prior to Christmas. I was fortunate enough to deliver training on my two loves - procurement and soft skills. Certainly a time when my relationships with others were at their height as I was inspired by the work I was doing, and in turn that percolated out into all areas of my life.

What is this card bringing to mind for you? How is education part of the solution to the current situation? 

Blessing square - as above sharing awareness with others, and it was certainly something I did a lot before Christmas. The line "I wrote a blog about that" being a common quote on the training having written a lot on influencing and trust in October.

Intuition square - move to an angel square - compassion & transformation

Wow compassion and transformation feels like a very powerful energy. Can't help but feel these bring together much of the learning thus far - being me, relaxation and letting the heart into what I do - even at work. 

(Remember you may want to consider mentors who are particularly good at compassion and transformation and think about what they would do in the current situation.)

Spiritual level
Blessing square - yes another blessing square and a common pattern of mine - a continued reminder to share insights and awareness with others. 

Although having landed on a blessing square on the physical, mental and spiritual levels perhaps a reminder not to pull back from sharing spiritual awareness, as well as the more mental insights I often write about. 

What about you - do you pull back from sharing yourself in certain areas of your life? 

This pattern in the game might be inviting us to open up more in our relationships (after all if it wasn't a pattern that resonated I wouldn't notice it :-) - that's why our unconscious is so useful when playing a game - it's not the words themselves that are the key but our interpretation of them in relation to the intention).

Transformation square - because I land on this square (the only one of this type on my life path), and I'm on the spiritual level, my game is complete.

There's a lovely meditation that accompanies landing on the transformation square which talks of walking through a doorway which reminds me of the doorway described in the DVD and book choicepoint. When I last landed on this square the image I had during the mediation was of me walking through the doorway onto a cliff edge, stepping off and flying - much like this collage card I made to represent it!

Because the transformation square completed by game I can now remove the final cards out of my personal unconscious envelope. These cards are:
Insight: tough assignments are only given to the best students 


Pain free setback: you are set back by your laziness 

Because of how we've pulled this card I think it's more like a pat on the back for releasing the energy of laziness, or a reminder to release any lingering laziness that's slowing life down.

Pain free setback: looking for the worst in people? Expecting the worst situations? No wonder you live in a hostile and painful world. 

Over the years this card has come up a lot for me. I'm glad it's now appeared pain free as a sign, I hope, that I've learnt of the benefits of replacing pessimism with optimism. 
Is this a pattern you run and if so what would your relationships be like if you were able to move beyond it - to no longer be set back by its power. Reread the card again if you doubt it's negative impact.
Insight: you balance former feelings of inadequacy by loving your own uniqueness

Isn't that what the rest of the game seems to have been about - loving our own uniqueness and taking that into all relationships in our lives.  

Would love to know if you've had any ah-ha's as you've read these notes which has really just been my interpretation of them.

I hope you've got a sense of how powerful the Transformation Game can be.

I also hope you've realised that if it was to be applied to a real life situation it would allow your unconscious to prompt you about what needed realsing, and the truths to be remembered.

Not for the feint hearted but it never fails to amaze for those prepared for the discomfort as it takes you on a journey - one that has the potential for transformation if you're willing to jump off that cliff :-). 

I also hope as the series of blogs has continued this week you've obtained insight into what you might want to stop, start or continue doing in order to improve the business and personal relationships in your life. Would love to hear your thoughts - either in comments below or directly at or even call me +44 (0)7770 538159.

Alison Smith
Inspiring change inside and out - when what you're doing isn't working 

The process, the insight, setback and angel cards used here are from the Transformation Game ©Innerlinks - ANGEL ® CARDS (a registered trademark of InnerLinks, Asheville NC, USA) © 1981 Drake and Tyler; produced by Narada Media, 4650 N. Port Washington Rd, Milwaukee, WI 53212 USA. Use by permission.

Saturday 24 January 2015

Personal Relationships - Collage Cards

Another* tool I use in personal coaching sessions is collage cards. 
Taking this week's theme of developing relationships I thought I'd see what insights might be gleaned from pulling a few of my collage cards. 

NB these are used in a personal setting and would only be used if the client was open to using perhaps a more obscure means of connecting with their own inner wisdom as their 
unconscious makes meaning from the images (because it can't but help find meaning).

When I made this card I assumed it was this way up - but have subsequently found it to be more useful the other way up. 

I wonder if its about 'giving' and 'receiving' in our relationships and inviting us to think about how much we do of each. Asking us to reflect how much of an imbalance there might be as shown in the different sizes of the 2 figures. 

I also notice mist between both figures potentially obscuring the actions of both. How might the motive of your actions not be as obvious to the other person? or perhaps be misinterpreted by them?

You may get completely different insights from the cards than me and of course that's perfect. The aim of the cards is to help you tap into your inner wisdom not necessarily listen to mine :-). It's simply about helping you to see a situation differently, and therefore understand what actions you might be able to take in order to improve the current situation. 

Sometimes I wish I'd just be a little less honest and put a card back and pull a different one :-) . However I do need to demonstrate that, even if a card doesn't seem obvious at first glance, if we persevere, an insight can be found.

I suppose I've always seen Dawn French as epitomising being happy in her own skin. Being truly authentic in all that she does and happy with it. 

In that context such a great reminder to hold true to ourselves when in relationship with others.

I've generally seen this card as being one of purification. However in connection to the enquiry about relationships I wonder if it's about warning us about dumping our stuff onto others. A slower trickle might just be more effective than a huge bucket :-).
Using collages is not a process everyone feels comfortable with but can provide some very meaningful insights. What insight did you obtain from these cards and as a reault what action will you take?
Alison Smith
Inspiring change inside and out - when what you're doing isn't working 

* Earlier blogs this week shared more about tools I use in a business setting such as Frameworks for change coaching process, creative whack pack and oblique strategies. Tomorrow I will share more about the Transformation Game - another personal development tool.

More on how I use the collage process can be found here, and more about the origins of the collage process can be found here.

Friday 23 January 2015

Procurement Relationships - Standing in their shoes

PS: A more recent post written on this process can be found here - it provides more of an explanation of what to expect from using the process. that said, if you're wanting to use the process yourself the script below is very helpful.

All week we've been exploring different ways of obtaining insight into procurement's relationships with its internal stakeholders. We've looked at raising their awareness about what procurement is, and also applied tools such as Frameworks for Change, The Creative Whack Pack or Oblique Strategies to obtain further insight.
Another really useful NLP technique is 'standing in their shoes' also known as 'perceptual positions' or the 'meta mirror'. As the name suggests it involves hypothetically standing in the other person's shoes and, based on the insight gained from doing that, providing yourself with advice on what you might want to do differently to improve the current situation. Working on the premise if what you're doing is working you don't need to do anything differently but if it's not then any suggestions are more than welcome.
The process is as follows: 
Find some space - enough for you to stand in each of the four positions as shown below.
Identify a relationship with someone you would like some insight on.

If someone can read the following to you even better - otherwise read it a few times so you're comfortable with the process and then have a go for yourself.

1.  Pick a spot (1st position) and decide where to imagine the other person, with whom you wish to improve your relationship, is standing/or sitting (2nd position).
2.  Stand in this 1st position ‘looking’ at the other person (yes in your imagination - but please trust me, go with it and just wait and see what enfolds). 

Fully associate yourself into the situation ie role play an imaginary conversation with them and notice what you are experiencing. What are you thinking?  How are you communicating? What words and tone are you using? How are you feeling emotionally? Do you feel the emotion anywhere in your body - ie do you notice anything in your shoulders, hands, stomach, face, chest etc?  

3. Move to the spot where you imagined the other person to be standing (2nd position) and, in
whatever way is best for you, associate into them ie imagine looking back at yourself in position 1.

As this other person looking back at you fully associate into the situation and notice what you are experiencing. What are you thinking? How are you communicating? What words and tone are you using? How are you feeling emotionally? Do you feel the emotion anywhere in your body - ie do you notice anything in your shoulders, hands, stomach, face, chest etc? How are you feeling about the other person - what is your reaction to their words, tone, actions etc.

4.  Step into a neutral/disassociated position (3rd position) from where you can observe both the 1st and 2nd positions. 

What do you observe? What insights do you gain about the relationship? What advice would you give you in that 1st position?

5.  Step into a even more disassociated 4th position - just like being a fly on the wall. One where you
can make a quick assessment of the feelings associated with the 1st and 2nd positions and noticing the advice given by the 3rd position.

Do you have any further advice to give you in that first position?

6.  Using the insights and advice given in the earlier steps now associate fully again into the 1st position. How is the situation different?

7.  Briefly associate again into the 2nd position and observe the new you in the 1st position. Notice what’s different?

8. Return to 1st position.

Yes it might feel odd, and it's not something you do everyday. However if you've tried different things
to resolve a problem, and failed to open the door to effective communication with someone, then this
process can undoubtedly provide more insight to what's going on. And what changes you might be
able to make to improve matters - even if it is just you feeling better. 

I've done this myself, and with others, 100's of times and insight happens at different times. 

Sometimes in position 1 the 1st time, sometimes not until you're standing as the other person the 2nd 
time. It never fails to amaze me how, when and where the insight appears.

If you've not tried this yet please do try it and see for yourself what insights it can provide to get a relationship you're struggling with from where it is into a better place.

If you wanted to take this to the next level you could ask someone else to represent you and go through all the positions. Provide a brief overview of the situation and then observe what you observe, and let them feedback at the end any additional insights they may have obtained. This version is aligned with something called family constellations.

Over the weekend the blog will share more on a couple of tools I use in my personal coaching sessions. I would love for you to join me as we further explore improving our relationships with others - whether business or personal.

Alison Smith
Inspiring Change inside and out - when what you're doing isn't working

I realise on reading it this morning that an example might be useful - so here's one to give you a sense
of the possible:-

2. (as myself) I feel angry and hurt and all the bodily sensations that go with that and a desire for the other person to pay for what they did!
3. (as the other person) I wish I could say something that would help but I can't undo what I've done (yes I know it's not what they're really thinking but we only have our ability to stand in their shoes to provide additional information - so it's better than nothing and better than feeling like we are currently) 
4. (as the observer) let it go Alison
5. (as the fly on the wall) yep let it go (in this instance nothing new from 4 - but sometimes it will be the point at which the ah-ha comes)
6. (as me again following advice) I feel better but have lingering doubt that I've let them off the hook
7. (as the other person again) I still did what I did and still feel bad about how I did it - I'm just glad Alison has let it go
8. (as me again) I feel better and know they still have to live with what they did. Me being angry about it didn't change that and realising it has made a significant difference in my life.

A great real life example of how the biggest ah-ha didn't come for me until step 7. Sometimes the
insight will be as soon as when you step into 2, or even step into 3 and are at the receiving end of

Thursday 22 January 2015

Procurement Relationships - Oblique Strategies

I love this challenge from the oblique strategies cards.

I started this series of blogs suggesting procurement needed to be accepted as a skill that should be left to the professionals to do.

Is this card asking me to consider the opposite?
do think so and I could so easily have pulled another card for the purposes of the blog. The key though is that exploration of the card, whether I like it or not, will provide some insight.
So what could this card mean in this context? 
Procurement allowing internal stakeholders to get more involved perhaps? 
Last week I identified a number of fears procurement have that mean they pull back from engaging with their internal customers. This card might be inviting us to let them go and get stuck in and collaborate with those very stakeholders.
More tomorrow on another tool I use with clients - perceptual positions!
Alison Smith
Inspiring Change Inside and Out - when what you're doing isn't working

Wednesday 21 January 2015

Procurement Relationships - Creative Whack Pack

Yesterday I shared one process (FCP) I use with clients to explore a challenge. Today I'm continuing that theme and am using the Creative Whack Pack.

This week's theme is how to get more internal stakeholder engagement with procurement.

The Creative Whack Pack invites us to consider how loosening up might be the solution.

In the accompanying book it says about this card:

"Some people are so closely married to their ideas that they have put them on a pedestal."

If this is a true statement for you can you see how that might mean internal stakeholders resist your advances.

What would loosening up look like in the current situation? And how might that improve your relationship(s)?

Alison Smith
Inspiring change inside and out - when what you're doing isn't working

Tuesday 20 January 2015

Procurement Relationships - Frameworks for Change

Procurement is a profession, and the blogs this week are exploring the different means of engaging internal stakeholders so they understand what we're really all about, and also help them realise that muddling through without us will mean they're getting suboptimal outcomes for the organisation.

Yesterday's blog looked at direct communication to those internal stakeholders of the benefits and processes procurement professionals take for granted.

The problem is if it was that simple internal stakeholders wouldn't still be going off and doing it themselves. So what are we missing? 

The answer of course will differ in each organisation but what I'm going to do over the next few blog is demonstrate some of the coaching tools I use in coaching and facilitation of procurement teams to see what they might offer.

Today's tool is the Frameworks for Change Coaching Process. 

The tool basically use cards to ask questions and invites us to see situations from a different perspective as a result of discussing and debating the words on the cards.

Here's the cards I pulled: 

  • Insight: you speak when inspired and say nothing when you're not
  • Potential setback: you are setback by arrogance in the present situation
  • Insight: what are you willing to do for someone else this week
  • Mentors: grace & simplicity 
Before reading further please consider how you might personally interpret the cards as a solution to improving internal stakeholder engagement?

Obviously discussion within a team is better than simply getting my observations but as writing blogs are a solo activity here goes: 

Insight: you speak when inspired and say nothing when you're not

Perhaps a reminder that listening and then speaking when inspired, based on what's been heard, is a great means of getting improved engagement. Listening means we find out more about the current pain points for the other person which in turn allows us to understand how we might help them reduce their pain. 

Potential setback: you are setback by arrogance in the present situation

How might the words and actions of the procurement team be seen by others as arrogant. Please note a setback isn't about spending lots of time proving its not a true statement. It's a card inviting us to act as if it is true and noticing what you notice. If your current actions could be described by others as arrogant how might they be stopping you improve your relationship with them? 

Insight: what are you willing to do for someone else this week

Arrogance can certainly be seen by others as very selfish - this insight is suggesting the antidote to arrogance is being seen to be doing things for others. What might that include? What benefits might that generate? 

Mentors: grace & simplicity 

Mentor cards invite you to think of someone who is a role model to you for the behaviour(s) stated. In this example asking you what a role model for grace and simplicity would do. Perhaps suggesting therefore that its about making small steps forward rather than trying to do it all at once.

As you've read my interpretation you may have noticed other meanings behind the cards. The key is being able to look at a situation and see alternative solutions of how to solve the problem. Once there's a few different solutions then it's simply a case of trying them out and seeing which is most effective in moving the relationship from where it is to where you'd like it to be.

Tomorrow I'll share more on Roger Von Oech's Creative Whack Pack, and later in the week I'll cover Brian Eno and Peter Schmidt's Oblique Strategies, as tools that inspire change - when what you're doing isn't working.

Alison Smith
Inspiring change inside and out - what what you're doing isn't working

Frameworks for change coaching process copyright Innerlinks

Monday 19 January 2015

Procurement Awareness - Training


Last week I suggested Procurement weren't very good at engaging internal stakeholders. I went on to suggest in the following blog when we're not communicating enough with these stakeholders they don't understand what procurement is all about and so try to do it themselves without us.

One means of increasing internal stakeholder awareness of what procurement is all about is to share what best practice is with them. Having done this many times in the past it's certainly the most direct way of internal stakeholders understanding there's more to it than they first thought and to leave it to the professionals.

The problem is how do we convey there's more to procurement than many think: 

Suggestions include:
  • Sharing the horror stories of procurement gone wrong ie when muddling through didn't work - examples here in my Pinterest board (please let me know others).
  • Sharing the benefits of when procurement has succeeded.
  • Sharing the process we follow and bringing it alive - as per AT Kearney's above.
  • Using a metaphor for procurement - gardening is such a great example - as most people realise a garden needs to be mowed, weeded and pruned even if they don't realise suppliers do.
Do let me know other ways you've successfully increased your internal stakeholders awareness of the procurement profession.

Throughout this week we will be exploring different means of improving relationships with internal stakeholders using a variety of tools - Frameworks for Change Coaching Process, Creative Whack Pack, Oblique Strategies, Standing in their shoes and in personal coaching sessions collage cards and the Transformation Game.

Alison Smith
Inspiring change inside and out - when what you're doing isn't working.

The coaching and facilitation I offer is specifically aimed at identifying what it holding you or your team back from achieving your objectives and part of this will often include improving stakeholder relationships.

More here on the type of coaching I offer, and more specifically when someone else might be the more ideal coach for you. Call me +44 (0)7770 538159 or email