Monday, 5 August 2019

Not in my back yard!

Are you listening to the “Not In My Back Yard” Procurement stakeholders in your life, or judging them as moaning Minnies defending their own self interest against a greater good?

NIMBYs are a pain, right?

As I reflect on my continued disagreement with the local council it certainly feels like I'm being judged as a NIMBY.

As I woke early, still feeling very frustrated, I realised how I'm feeling might just be how our stakeholders feel when resisting one of our brilliant strategies.

It's a feeling that's arisen from behaviours that certainly turn up in the many stories of procurement gone wrong (I have a Pinterest board full of the horror stories if you're interested).

Behaviours that include:

X relying on written communication
X avoiding face-to-face communication
X decisions approved behind closed doors
X not providing full details of the reasons and benefits for the strategy
X not providing the facts and data to support the reasons and benefits
X not addressing stakeholder facts, data, and concerns

I wonder how much of the behaviour we've experienced from the council is because we've been judged as NIMBYs. As if we and our concerns are invalid and are, therefore, dismissed because we're negatively impacted.

How do you handle NIMBYs in your life?

Thursday, 1 August 2019

The Word Collector

The reason I geek out about patterns in language is because our language is such a wonderful route to solving a problem, and I love solving problems so we can make progress rather than be in that frustrating no man's land of confusion and indecision.

I particularly love helping Procurement professionals find the solutions that are eluding them, to get back on the track they want to be on, rather than up a creek, in a rut, out on a limb, in deep water or going round in circles.

Caroline Myss talks about words having power, and for me that power comes in many guises:

  • Power to impact our mindset (and therefore outcomes)
  • Power to impact our behaviours (ditto)
  • Power to hide the solution within the very words we’re using 
Which is why when coaching, training or consulting procurement teams I can often be heard saying “I notice you said the word xxx” and then we’re off to see how exploring their language may help them turn round and head for their intended destination and away from that dead end.

Next time you’re not getting the outcome you expect, look to the words you’re using - they may just be the difference that makes the difference.

Monday, 29 July 2019

What your team needs from you

When you’re being pulled in lots of different directions and everyone wants you to solve their problems, it can certainly be frustrating.

Especially when you’d like to be focussing on procurement’s relationship with senior leaders within your business and your team isn’t stepping up to support you as much as you’d like, even though you know they’re perfectly capable at doing this.

It’s particularly draining when you’re still racking your brains about how to get your team to take more responsibility and come to you with solutions not just problems.

It can certainly feel as if they or the world are out to get you.

The good news is your team isn’t out to get you, and you’re right about their capability at doing the job you need, they just need a little more self awareness.

More self awareness about:

🔎 The specific behaviours you’re seeing that are getting in the way of them achieving their objectives
🔎 How their mindset is impacting the outcomes they’re getting, and
🔎 How to develop their behavioural and mindset skills to bridge the gap between where they are now, and where you know they could be.

What can you do today to help to help your team increase their self awareness, or would you like me to help you do that?